Delivery Policy
Effective Date: January 3, 2025
At AlphaRapic Camera Store, we are committed to providing a seamless and reliable delivery experience for our customers. Please review our delivery policy for important information regarding shipping options, timelines, and terms.
1. Delivery Options
- Standard Delivery: Available for all locations in the United States, with an estimated delivery timeframe of 5-10 business days.
- Express Delivery: Expedited shipping options are available for an additional fee. Contact us for pricing and availability.
- In-Store Pickup: Customers in the Micanopy, Florida area can opt to pick up their orders at our store at 7100 NW 210th St, Micanopy, FL, free of charge.
2. Shipping Fees
Delivery charges are calculated based on the size, weight, and destination of your order. The exact fee will be displayed at checkout.
3. Order Tracking
Once your order has been shipped, a tracking number will be provided via email, allowing you to monitor your shipment’s progress.
4. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us immediately at info@alpharapic.com or call (352) 591-0667. Include photos of any damage for a quick resolution.
5. Delivery Limitations
We currently ship only within the United States. International shipping is not available at this time.
For further assistance with delivery-related inquiries, reach out to our customer service team.