Privacy Policy

Effective Date: December 7, 2024

At Alpharapic, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website at https://alpharapic.com, purchase our products, or interact with us in any way. By using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you use our website or make a purchase, we may collect the following personal information:

  • Name: First and last name
  • Email address: To communicate with you about your orders and updates
  • Phone number: For customer service and order-related inquiries
  • Billing and shipping address: For processing payments and delivering products
  • Payment information: Credit card or other payment details required for order transactions (processed securely through third-party payment processors)

1.2 Non-Personal Information

We also collect non-personal information that helps us improve the user experience on our website:

  • Browser and device information: Information about your browser, device type, and operating system used to access our website.
  • IP address: The unique address of your internet connection to help us diagnose problems and improve website performance.
  • Cookies: Small files stored on your device that help us understand your preferences and improve your browsing experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing and shipping.
  • Customer Service: To communicate with you regarding your orders, returns, exchanges, and any issues related to your purchases.
  • Marketing and Promotions: To send promotional emails, newsletters, or special offers if you opt in. You can unsubscribe at any time by following the unsubscribe instructions in any email we send.
  • Website Improvements: To analyze website usage and improve the content, layout, and overall user experience based on non-personal data.
  • Legal Compliance: To comply with legal obligations, such as preventing fraud, enforcing terms, and protecting our legal rights.

3. Data Security

We use industry-standard encryption methods to protect the security of your personal information during transmission and storage. However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

Our third-party payment processors, who handle your payment information, also adhere to strict security standards. We do not store sensitive financial information like credit card numbers directly on our servers.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who help us operate our website, process payments, fulfill orders, and conduct marketing activities.
  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our legal rights and defend against legal claims.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as pixels and web beacons) to enhance your browsing experience and collect data about how you use our website. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic
  • Offer personalized content or ads based on your interests

You can choose to disable cookies in your browser settings, but doing so may affect your ability to use certain features of our website. For more information about how we use cookies and how to manage your preferences, please refer to our Cookie Policy.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we update or correct any incorrect or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at info@alpharapic.com or call us at (352) 591-0667.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information immediately.

9. International Transfers

If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where our servers and operations are located. By using our services, you consent to the transfer and processing of your information in the United States.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. How to Contact Us

If you have any questions about this Privacy Policy or need assistance with your personal data, please contact us:

By using our website, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.